Return and Refund Policy
Return and Refund Policy
At SewingArtisanFabrics, we want you to be completely satisfied with your purchase. Please review our refund policy below.
Returns
We accept returns within 14 days of purchase for unused, unwashed fabrics in their original condition with tags attached. Custom-cut fabrics and sale items are final sale and cannot be returned.
Refund Process
Once we receive your return, we will inspect the items and process your refund within 2-3 business days. Refunds will be issued to the original payment method.
Exchanges
If you'd like to exchange an item for a different color, pattern, or product, please contact us at info@SewingArtisanFabrics.com to arrange the exchange.
Damaged or Defective Items
If you receive damaged or defective fabric, please contact us within 14 days of delivery with photos. We'll arrange for a replacement or full refund, including return shipping costs.
Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a trackable shipping method.
Contact Us
If you have questions about our refund policy, please contact us at info@SewingArtisanFabrics.com or 267-884-7827.